For over 20 years we have had a dedicated Client Welfare team in Edinburgh who assist elderly and vulnerable individuals to be safe, supported, secure and well cared for.
Independence and choice are our guiding principles and we will work wherever possible to safeguard to this.
Person centred approach
Every persons needs are different and continually changing but Jo Downie and Fiona Shand will work sensitively with individuals and families to help find the right support and care choices whether that means support in the home or managing the transition into residential care.
Once a move has been made the support will continue especially if families and friends live at a distance. We can also advise on various benefits, funding and entitlements available and assist with complicated forms and paperwork.
We can assist in helping you look after your finances, in setting budgets and paying bills. We can liaise with the local authority on your behalf and applying for additional benefits if you are eligible.
I appreciate your continued involvement with mum, and am surprised and impressed and relieved by what a firm of Solicitors can provide for mum’s welfare which goes way beyond the traditional legal side.
Our Welfare team includes Partner Shona Brown. Shona is a member of Solicitors for the Elderly and full member of the Society of Trusts and Estates Practitioners.
As well as being very experienced in the preparation of Wills and Powers of Attorney she can correspond with the Primary Care Trust on your behalf in relation to care issues including NHS Continuing Care claims.
Our firm’s trustee company was appointed continuing attorney by the client in recognition of his failing capacity after he suffered a stroke. The attorney also recognised that assistance was required by the client to achieve a smooth transfer to a care home environment.
Fiona our client welfare manager was able to assist in this transition